Funny isn't it, people complain about being jumped on by salesman the second they get to a dealership yet let them walk around in their own space without a salesman hassling them and this happens. I've always maintained you have to be a mind reader in the motortrade!
Just out of interest Gypsy were you "just looking" or "looking to buy"?
If my garage got as many "tourists/windowshoppers/tyrekickers" as DG20 I'd have pulled whats left of my hair out!
Totaly agree JBR, after ten years in the bike trade i never found the perfect formula for customer greeting. Usualy found a smile and hello would break the ice, and those who wanted help right off, would usualy say so, those who didn't, would just say hi back and wander about the stock...then a quick cursory "you ok?" after a while longer if they're still looking would confirm one way or another...but there's now right way.
In ten years, and around 3000 bikes sold, i had just two incidents like with Gypsy here..(and both of them stick out more than any other because both of them made themselves look total wankers by showing off like a spoilt child because i couldn't give them my undivided attention, its just horrible when someone starts on you for no real fault of your own, and that's when they have the guts to say it to your face, let alone on a public forum after the event)...
Sometimes you just can't get away from what's engrosing you and loose sight of what's most important, and that's attending to customers...and when you are...but another one wants your attention too..it's a no-win situation...you just hope they have the patience to understand and wait a moment.
Such a shame to see a return to the old chestnut of "DockGate bashing" again too...ho hum..!