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 Post subject: EBC Disc
PostPosted: 21 May 2015 10:22 
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Joined: 01 Oct 2014 11:16
Posts: 7
Current ride: buell x1. Nuda 900
Location: Burnley
I ordered a brand new EBC disc from a company called Brooks Barn, when it arrived I opened the box to check it out, there were some strange marks on it and the counter bores look like they were done with a cordless and a blunt tool,the over all quality is shit, I have purchased hope discs for pedal bike in the past and the quality is spot on just what you expect, any way I called Brooks Barn this morning to complain, the guy says right send us some photos so we can look at them and contact the manufacturer and so on, WTF do they understand customer services, I would have expected something like, sorry Sir would you like a refund or we will send a new one out ASAP and send the old one back, Tossers to say the least, wound off the clock.


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DISC 3.jpg
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DISC 8.jpg
DISC 8.jpg [ 289.47 KiB | Viewed 568 times ]
DISC 7.jpg
DISC 7.jpg [ 229.33 KiB | Viewed 568 times ]
DISC 6.jpg
DISC 6.jpg [ 232.92 KiB | Viewed 568 times ]
DISC 4.jpg
DISC 4.jpg [ 297.26 KiB | Viewed 568 times ]
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 Post subject: Re: EBC Disc
PostPosted: 21 May 2015 11:35 
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Joined: 06 May 2009 13:43
Posts: 5204
Current ride: The wife
Location: Cofa's tree
Stop whinging...and being nice!
Send it back and tell them you want a replacement or your money back...fuck the polite telephone shit
Just send it back with your demands....you know....exercise your customer rights to a decent product and service

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I hate being strapped for cash....but it pays the bills


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 Post subject: Re: EBC Disc
PostPosted: 21 May 2015 11:43 
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Joined: 15 Apr 2009 17:25
Posts: 11772
Location: Oswestry
Was your request for a refund refused?

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If your dreams don't scare you, they are not big enough.


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 Post subject: Re: EBC Disc
PostPosted: 21 May 2015 11:57 
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Joined: 06 May 2009 19:42
Posts: 3144
Current ride: M2 Razorback
Location: Mouth of the Port in the Shire of Hamp
Finmows wrote:
Stop whinging...and being nice!
Send it back and tell them you want a replacement or your money back...fuck the polite telephone shit
Just send it back with your demands....you know....exercise your customer rights to a decent product and service

:yt: ...and insist on them paying your return P&P too.

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'98 M2 Razorback, it's a keeper.


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 Post subject: Re: EBC Disc
PostPosted: 21 May 2015 18:06 
They need to move Stevie Wonder out of quality control, mine was spot when I got it a few years back.


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 Post subject: Re: EBC Disc
PostPosted: 21 May 2015 18:58 
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Joined: 06 May 2009 19:42
Posts: 3144
Current ride: M2 Razorback
Location: Mouth of the Port in the Shire of Hamp
jiltedjohn wrote:
They need to move Stevie Wonder out of quality control, mine was spot when I got it a few years back.

Stevie ( 8-) ) would've FELT that was a wrong 'un... lOl

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'98 M2 Razorback, it's a keeper.


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 Post subject: Re: EBC Disc
PostPosted: 21 May 2015 23:38 
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Joined: 20 Sep 2009 20:42
Posts: 598
Current ride: XB12SS Tiger S R9T
Location: Barlick Yorkshire
rik wrote:
Stevie ( 8-) ) would've FELT that was a wrong 'un... lOl


:rotfl:


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