Recently fitted tensioner to my XB12. Alarmed to find after returning from my first ride out that the bolt holding it together at the pivoting arm was missing, obviously vibrating loose. Luckily the rear section that the bolt screws in to had not completely worked it's way out, and was just still in far enough to stop the unit completely falling apart. It doesn't take much imagination to picture the consequences of parts of your drivetrain coming adrift whilst riding.
Upon examining the remaining rear section it was clear that no loctite or similar had been applied, hence why it came apart.
I phoned Trojan Horse who wanted me to return the item for inspection. Something I considered a bit of a waste of time and postage, as all I needed was a replacement bolt, and to be honest if they had replaced or repaired it, then I would of taken it appart before fitting anyway, just in case a new one was the same, and to add loctite myself.... So I got an identical bolt from a local supplier, who gave it to me for free, now there's service....!!
I did e-mail Trojan to tell them I had sorted it but also suggested they warn other customers about the problem I had had. I have not had any sort of reply from them, so I guess they haven't. I am therefore taking it upon myself to warn you Buellers to check your nuts are secure before riding.
Pics below of the offending artical in the condition it was when I discovered it.
especially those that post in tech.....and especially those that give up function for form/bling 
nice one
