I know the forum focus is to hate HD, but like it or lump it, HD dealers are generally the only places to buy spares. And before you slate me to say you use Halfords oil and filters, and NGK spark plugs and CRG levers etc., I am talking about things like gaskets, seals, manuals, cables (shame Venhill wont make them) etc...
So, instead of slating the local dealer for being rubbish, support him/her
to ensure they don't hit the wall...
Easy to think that going to one of the UK tax havens is always going to be cheaper, and I think sportster_mann pointed this out a year or so ago, but you would expect to get a 17.5% discount.
Well, today, I bought a 27002-89 from the dealer close to my parents (I bought my first bike from there and I have known the owner for 25 years - but it isn't my local dealer where I have got to know the guys on the parts desk quite well), they were just closing, but they turned their systems back on again for me and I was charged (no discount asked for nor offered - I probably would have asked for it if I was not inconveniencing them) £9.55. Compare that to TaxHavenHarley where the same part is £8.94 with a charge for postage. I would have expected it to be £8.13 which is the VAT free price...
Experience shows that if you have a rapport with the parts desk at your local dealer and you demonstrate your support for them, rather than buying from places like TaxHavenHarley, they will give you a discount 10% (or more), this would have made the 27002-89 cost £8.60 with no charge for postage...
Next question, what happens if you don't have a local dealer? I would suggest you support Black Bear as they are proper enthusiasts, have supported us in the past and will continue to do so in the future... And don't forget to ask them for a discount... They can only say no and are most likely to say yes...