I really cannot understand this piss pot company
Let`s not forget, they are a very small company. Usually small companies have to provide a good customer service, it is what they rely on for future custom.
Thankfully most US companies realise this and are an absolute delight to deal with.
I recently bought an old Mack truck, the company is sending me, free of charge, all the service manuals for the model. They also provided me with a list of parts suppliers world wide and asked me to contact them directly, if there was anything they could do to help me, if I was experiencing difficulties in obtaining parts.
And my Mack cost the quarter of a the price of a new HD Electraglide.
Difference is, that Mack are proud of their heritage and will do all they can to ensure it survives, even though they are now owned by Volvo Trucks.
Fuck HD and the horse they rode in on. This has made my mind up about selling my HD.....The bastard is going soon.