Sanatogen Geoff wrote:
They're easy to deal with, and you speak to sensible, non-bullshitting people too.
I've been (claim free) with CN for the last 12 years, and have found them to be just the opposite - I'll be dealing with Adrian Flux next time (in fact they've just insured my Impreza for half what CN quoted
)
Getting back to bikes, last January, CN doubled my bike renewal quote (£900
) saying the reason was because they had put me with a new company, as Equity Red Star would no longer insure my Duc 1198. I phoned them and politely told them to shove it, and the woman on the phone told me she would look for a cheaper quote than they had given me and lo and behold, she came up with a figure just £20 more than their quote for the previous year. I pointed out that I was very upset about this because I was paying them, as a Broker, to get me the best quote they could in the first instance
. I got a load of bollocks about how insurance rates change daily and they could only quote the figure that came out their computer. When I asked who this new cheaper company was, it turned out to be Equity Red Star again!
After venting about how a company as large as CN was either being incompetent or dishonest about doing what I pay them to do, I told them that next January, my computer would be saying 'NO'