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 Post subject: paint warranty
PostPosted: 20 Jul 2009 08:53 
Hi guys can anyone confirm what the paint warranty is on an 07/57 buell not yet 2 yrs old
paint lifting on crank case and rear light holder Iam the 2nd owner bought from Riders
local dealer now Shaws
thanks


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 Post subject: Re: paint warranty
PostPosted: 20 Jul 2009 09:40 
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proff. patpending
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Joined: 06 May 2009 20:20
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Current ride: Victoria Sponge
Location: Bristol - Gateway to all things good
If it is not two years from date of first reg, then yes.

I had a number of paint issues with Riders. They said they would not fix them under warranty, I involved Buell UK, they still would not fix them, I then told them I (nor my dad) would not be buying my next Buell from them, they then made an appointment and fixed it.

Shaws may not have much interest and you may have to go back to Riders.

My paint was peeling on the bottom yoke, front isolator and fork bottoms...

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 Post subject: Re: paint warranty
PostPosted: 20 Jul 2009 19:26 
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A grey tide eel
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Joined: 07 May 2009 12:18
Posts: 1853
Location: Bristol
Best of luck I had the same issues as Pash and they ducked out of as a previous owner had the first service done at Burnout bikes rather than a HD dealer (how does that affect the paint?). But they replaced my wheel bearings that collapsed on the way to show them the paint issues as a safety issue.
No need to threaten not buying a bike from them for me as I never would buy from them any way. All they are interested is the chrome tractor brigade with more money than brain cells.
In their defence they are nice and friendly just not up to giving you anything that your not paying a small fortune for (suach as warranty stuff)

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 Post subject: Re: paint warranty
PostPosted: 20 Jul 2009 19:33 
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You HAVE PAID for your warranty when you buy the bike ;) They just claim the mney back from HDB. My local dealer also refused to carry out warranty work, that's why I go the far superior Manchester Dealer now. They bend over backwards to help 8-)

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